It is not unusual for someone to be promoted into a position of leadership based on their job performance. But often, the skills that got
No one likes to deliver bad news to the boss. But how you present a problem to them will have a lot to do with
In a recent online poll, about 1,000 U.S. workers were asked what their biggest complaints were about their leaders. Today we’ll talk about the top
After every major event, good organizations and teams take a moment and very deliberately review what happened in an After Action Review. In this way,
You know, one of the first counseling sessions I received as a leader was also one of the toughest. I learned that I was falling
Having lived in 19 places in my life (so far), I’ve been in my share of churches, but the one we go to now has
Have you ever been in a meeting when a tired topic comes up yet again, there’s discussion, then the topic changes, and you get
People tend to think of emotion as what is happening on our insides that may be reflected on our exterior: a frown, a smile, a
A long while ago, Benjamin Franklin said “Tell me and I forget, teach me and I may remember, involve me and I learn.” He was
If you rush blindly from one event to the next, you miss out on the opportunity to learn and improve. After a major event, what
There’s no such thing as perfection when you are dealing with people. Inevitably, something will go wrong. After all, we’re only human. As mistakes and
“Didn’t you get my email?” Ever heard that before? Usually it’s right about the time everyone is figuring out that someone dropped the ball: the
