When it comes to increasing engagement on our teams, sometimes we can be our own worst enemy, as this short story demonstrates; here’s how we can do better.
“Do you ever really ‘win’ an argument?” When someone says something that we don’t agree with, our first impulse is often to contradict or correct them. They are wrong. We are right. Then they argue back. The debate becomes heated, personal, and ultimately counterproductive. No minds are changed. If anything, both sides are more deeply […]
As a leader, I enjoyed reading How to Win Friends & Influence People and you will too. Part of what made it fun was that it is absolutely crammed with short, interesting stories and examples of the concepts and ideas that author Dale Carnegie is talking about. But I almost didn’t pick up the book – […]