How to Find Creative Solutions: The Case of the Falling Egg

Find Creative Solutions

Got a problem and having trouble finding a solution? Not long ago I was invited to work with a local youth group on leadership skills.  But though I was the “teacher,” the students managed to remind me of something very important about leadership and problem solving. Today we’ll look at three ways you can approach […]

Snake Bit! A Case Study in Making Haste Slowly

Making haste slowly

In the heat of a crisis, as leaders we tend to want to jump in and start making decisions.  The situation calls for boldness, decisiveness; now is our chance to rise to the occasion.  To fail to act immediately may be interpreted as weakness.  But if we act hastily we risk making bad decisions and making things worse […]

Managing the Boss: How to Deliver Bad News

Managing the Boss

No one likes to deliver bad news to the boss.  But how you present a problem to them will have a lot to do with how they react to it.  It’s more than just “managing the boss” – it’s seeing things from their perspective. Here is a way you can break the news, help to […]

How to Respond to Crisis: Four Steps for Leaders

Respond to Crisis

As a leader you will have to respond to crisis.  The plan will get off track, a key person will not show up, the weather will change, key assumptions will be proven wrong.  It’s inevitable.  How you respond will determine whether you overcome the crisis, or become a victim of it. Today we’ll talk about four […]

Book Notes: The Slow Fix

The Slow Fix - Carl Honore

In the 2011 Grand Prix Formula One race in Monaco, Lewis Hamilton’s car collided with another racer.  There was damage to the rear wing end plate of his car.  Under any other circumstances, his racing day would have been over.  Changing tires during a pit stop is one thing, but repairing something more complicated like […]

Problem Solving 5: That’s Not What I Was Expecting…

Problem Solving, Part 5: Evaluate and Assess

You’ve implemented your solution.  Are you done? Not yet. This video takes a look at step 5 of the Problem Solving process:  Evaluate and Assess.  When a group of friends discover they have to clear the driveway from several feet of snow, their unusual solution seems to solve the problem, but they learn a thing […]

Problem Solving 4: How to Come Up With a Plan

Problem Solving, Part 4: Making a Plan

How do you transform an idea into a plan? This video takes a look at Step 4 of the Decision Making Process: Implementing the Decision. It focuses on the Six “Ts” of planning – Task, Time, Talent, Team, Treasure, and Tiller, and explores how each can be developed as part of an overall plan. Along […]

Problem Solving 3: Make a Decision

Problem Solving, Part 3: Make a Decision

Deciding how to decide is an important decision. We take on the complexities of making a difficult decision by asking ourselves, “How we gonna get some pizza?” This look at step 3 of the Decision-Making Process explores the ideas of Screening and Evaluation Criteria and how to build a decision matrix to help you decide […]

Problem Solving 2: So Crazy it Might Just Work

Problem Solving Step 2: ID Alternative Solutions and Brainstorming

How do you develop possible solutions? This video focuses on the second step of the problem solving process – how to develop alternative solutions. We start with a fun look at how two seemingly crazy ideas actually solved difficult problems.  Then we watch a brainstorming session, and break down how you can lead one to […]

Problem Solving 1: The Problem is the Problem

Identify the Problem

This video explores the first step of the problem solving process – how to identify the problem. It opens with an example involving human-powered flight, takes a look at three common pitfalls when problem solving, provides two methods for focusing your efforts on the right things, and ends with examples of how to structure a […]

Introduction to Problem Solving

Explore the five problem solving steps while resolving a crisis in front of the high school!  A brief, lighthearted review of the steps and how they relate to getting the problem solved.      

Delegation, Part 3: Who, How to Delegate?

How to Delegate

Now that you see the true value of delegating well, and have a handle on the kinds of tasks that are best to delegate, we get down to the business of choosing someone to delegate to, and the process of how to delegate the task in a way that is structured, thorough, developmental, and practical. […]