It can be tough to handle criticism. As leaders we need to be open and ready to listen to the good, the bad, and the ugly. How we respond to that criticism after listening can take many forms. The story is told of a man out walking with Abraham Lincoln one day.
Do our reflexive reactions cause unnecessary fireworks? Conflict is inevitable in any human enterprise; how we handle that conflict is where leadership comes in. Too often we seem bound to react instinctively: voices rise, pressure grows, and soon it’s fireworks like the 4th of July. But to lead effectively requires us to cast off the […]