It can be tough to handle criticism. As leaders we need to be open and ready to listen to the good, the bad, and the ugly. How we respond to that criticism after listening can take many forms. The story is told of a man out walking with Abraham Lincoln one day.
Early in his life, Benjamin Franklin fell into conversation with a friend of his. As Franklin retells the story in his autobiography, “a Quaker Friend…kindly inform’d me that I was generally thought proud.” The Friend went on to describe Franklin’s behavior as insolent and overbearing. And he said that in conversation, being merely being right about […]