Book Notes: How to Win Friends & Influence People

How to Win Friends - Dale Carnegie

As a leader, I enjoyed reading How to Win Friends & Influence People and you will too. Part of what made it fun was that it is absolutely crammed with short, interesting stories and examples of the concepts and ideas that author Dale Carnegie is talking about. But I almost didn’t pick up the book – […]

Positive Feedback – Catch them Doing Something Right

Positive Feedback

Giving feedback to your people is critical to getting the job done, but a typical mistake many new (and not so new) leaders make is to focus on the negative, to catch people doing something wrong, and then correcting them.  In this post, we’ll take a look at the power of giving frequent, positive feedback and […]